Hermes Wiki

Alerting SLOs

When humans get paged, and what 'healthy' means numerically — SLOs as the trigger for alerts.

Why we need this / what value this brings

Without a defined threshold, 'is this bad enough to page someone' is a judgment call made under pressure during an incident.

When to use this

Once there's a metric worth being paged about — an SLO gives that page a clear, agreed-upon trigger.

How to use or implement this

Define SLOs against user-facing outcomes (booking success rate), and alert on the SLO being at risk, not on every minor metric blip.


Empty folder — drop notes, links, and findings here as you research.

Hermes Wiki